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It is very important to us to deliver your printing order exactly as you expect it – on time, as ordered, and at the price agreed upon. And while we always make our best effort and will never knowingly deliver a substandard product, this is custom manufacturing and there are times when you may be disappointed with the job, for whatever reason.
When this happens, please let us know! We want and need to know when you are unhappy with our work. If we print a job that isn’t satisfactory, it could be because the communication between us wasn’t clear. For example, we understand an order for 1,000 2-part carbonless forms to be 1,000 sets (meaning it will take 2,000 sheets to fill the order), not as 1,000 sheets of paper (which would yield 500 sets).
A great part of any job turning out right is both of us knowing what to expect and we want you to know that we are always here to listen to any concerns you may have.
When this happens, please let us know! We want and need to know when you are unhappy with our work. If we print a job that isn’t satisfactory, it could be because the communication between us wasn’t clear. For example, we understand an order for 1,000 2-part carbonless forms to be 1,000 sets (meaning it will take 2,000 sheets to fill the order), not as 1,000 sheets of paper (which would yield 500 sets).
A great part of any job turning out right is both of us knowing what to expect and we want you to know that we are always here to listen to any concerns you may have.